FLOWSTACK — A TECHNOLOGY AGENCY · WORKING WITH WHAT'S NEXT

Your phone doesn't have to ring out.

Our AI receptionist answers your missed calls in your business name, books the job, and texts you the details. 24/7. Flat monthly fee. No per-minute charges.

SEC 01 / THE MATHS OF A MISSED CALL

While you're heads-down,
the phone is doing the pricing.

62%

of calls to the smallest service businesses go unanswered

85%

of callers won't leave a voicemail. They ring the next business on Google.

79%

call a competitor within 30 minutes

£24,000

average revenue a small operator loses to missed calls per year

Every missed call is a job priced by somebody else.

SEC 02 / HOW IT WORKS

One call, start to finish.

01 — MISSED

You're mid-job. It rings out.

PHONE · MISSED CALL

07700 900418

MISSED CALL — 16:52

02 — ANSWERED

FlowStack picks it up in your business name. Caller none the wiser.

FLOWSTACK · ANSWERING AS J.M. PLUMBING & HEATING

CALLER

Hi, my boiler's leaking — can someone come out today?

FLOWSTACK

Sorry to hear that. Let me get a few details and get you booked in…

03 — BOOKED

Job qualified, priced window agreed, straight into your calendar.

Calendar now

Emergency call-out — booked

Today 16:30 · SW9 · Mrs Patel

04 — TEXTED

You get the whole job by text. Without putting the wrench down.

FlowStack now

New job booked

Leaking boiler, Mrs Patel, SW9, today 16:30. Number: 07700 900418.

SEC 03 / DON'T TAKE OUR WORD FOR IT

Ring it yourself.

This is a live FlowStack receptionist on a real London number. Call it, pretend you're a customer with a leaking tap, and see how it handles you.

+44 20 8059 5384

DEMO LINE. NO BOOKING IS MADE AND NOTHING IS RECORDED AGAINST YOU.

SEC 04 / WHAT'S INCLUDED

The job sheet.

FLOWSTACK — SCOPE OF WORKS REF: FS-2026-001 ISSUE: STANDARD
  1. 01 Answers in your business name, in a natural voice — callers don't realise it's not a person.
  2. 02 Takes name, number, address, the job, and how urgent it is.
  3. 03 Books straight into your calendar, or texts you the details to call back.
  4. 04 Genuine emergencies get put straight through to your mobile.
  5. 05 Knows your prices, your area, what you do — and what you don't.
  6. 06 Instant SMS/email summary after every call.
  7. 07 You keep your own number. Setup takes one working day.
ALL ITEMS SUPPLIED & FITTED BY FLOWSTACK CLIENT TO PROVIDE: CALL FORWARDING. NOTHING ELSE.

The work is yours.

The phone is ours.

SEC 05 / PRICING

Flat fee. Like a good day rate.

No per-minute charges. Cancel monthly.

Starter

Answers, takes messages, handles your FAQs, instant alerts.

£99/MONTH

£299 SETUP — ONE-OFF

  • Answers in your business name
  • Takes messages, every call
  • Answers your FAQs
  • Instant SMS & email alerts
Get set up

MOST BUSINESSES PICK THIS

Pro

Everything in Starter, plus the bits that win the job.

£149/MONTH

£399 SETUP — ONE-OFF

  • Calendar booking
  • Job qualification
  • Emergency transfer to your mobile
  • CRM / Google Sheets log
Get set up

Premium

Everything in Pro, for businesses with more than one line.

£249/MONTH

£599 SETUP — ONE-OFF

  • Multiple lines / locations
  • Custom integrations
  • Call recording
  • Weekly report
Get set up

One recovered job typically pays for the month.

SEC 06 / STRAIGHT ANSWERS

Asked every week.

Will callers know it's AI?

Most never ask. It answers in your business name, in a natural voice, and gets on with taking the job. If someone asks outright, it's honest — then carries on booking them in. What matters to a caller with water coming through the ceiling is that someone picked up.

What happens to genuine emergencies?

They get put straight through to your mobile. You set the rules — what counts as an emergency and when you're willing to take the transfer. If you don't pick up, it takes the details and texts you immediately.

Do I have to change my phone number?

No. You keep your number. We use conditional call forwarding — if you don't answer within a few rings, the call comes to us. If you do answer, we never hear it.

How fast is setup?

Live within one working day of your test call. We build everything; you dial one forwarding code into your handset. That's the whole job.

What if it can't answer something?

It takes a message and texts you immediately. It never guesses prices and never promises work you haven't agreed to.

Is there a contract?

Monthly rolling. Cancel any time — no notice period, no exit fee. The setup fee is the only one-off.